Meet Anne Norman

Anne Norman, Director at Digital Solutions; Sitecore MVP

Tell us a bit about yourself and how you got started?

In my 15 years of experience focused exclusively within the digital industry, it’s been interesting to see the unique paths that have led many of us here, since “digital” jobs weren’t even a thing when we were getting started in the workforce. I began my career working within the telecom industry around the time IP Telephony was broadly commercially released. My company at the time asked me to help spearhead the design and implementation of our website. Needlessly to say, I was hooked on a career in digital from then on.

I rolled up my sleeves and learned the “business”, first at a full-service agency then in an all-digital consultancy. This approach allowed me to fully understand both traditional and digital parts of the marketing eco-system and the cohesive benefits it can offer customers and their end-users. As a I matured in my skill set and made the progression to an all-digital agency, I was able to see how just how innovative and hard-working digital experiences can be. I was able to go way beyond brochureware sites, working on highly complex, integrated solutions including multi-brand, commerce, connected products, portals, custom applications, you name it!

Historically, many of my roles have focused primarily on delivery and project execution, tackling everything from project management to client strategy and account direction. For the past 5+ years, I’ve worked within sales. The pre-sales expertise I provide includes highly personalized and pragmatic recommendations to prospective clients on what’s possible as well as what’s going to be impactful to their business; specifically in the areas of marketing strategy, commerce, and digital marketing technology platforms, like Sitecore’s full product suite. I also focus on sales enablement and working across our global selling teams at Horizontal Digital, making sure they have the information they need to help customers within Sitecore ecosystem – this everything from product knowledge, training, and access to sales assets like case studies.

Outside of work, I find balance with my husband and our three kids. We love to plan multi-state road trips, try every sport at least once, and we’re currently attempting to camp in each of Minnesota’s state parks. I also play on a women’s soccer league.

Was there ever a time that you wanted to give up when pursuing a career in tech? What kept you motivated?

As Rick Astley aptly sang “never going to give you up.” I’ve been all-in with a career in technology since I participated in that first website project in 2005. That said, it’s not all fun and games. Not only is the industry highly competitive, but things are also always changing; capabilities are enhanced, new platforms are introduced, and customer expectations are higher than ever.  

One thing that keeps me motivated is I’ve embraced a personal goal of continual learning and growth. I’m not talking about reading industry articles, trends, and research—though, yes, that’s part of it—I’m talking about a next level of education where it becomes a fundamental part of my day-to-day work. For me, this includes everything from seeking out innovative solutions to challenges, helping creatively solve problems, driving better results for customers, as well as refining our approach to how we work together ­– both internally, across disciplines as well as how we partner with our customers and partners. For those of us in the industry, it helps if you’re truly passionate about technology and believe in the endless possibilities of digital solutions. I also believe that gaining experience in multiple discipline areas helps provide a well-rounded perspective into the whole business.

What resources have helped you along your career? 

I spoke previously about cultivating a personal passion for learning and I can contribute a lot of my growth to this approach, but I think it’s only half the story. The other side of success is the individuals and teams that have pursued mutual success along the way.  

What challenges do you see for women in tech today?

One main challenge that comes to mind is representation. Research broadly shows women are becoming more influential in purchasing decisions both at home and in the workforce. However, many times those voices are absent when it comes to planning and creating the experiences that support them.  

Companies that invest in equality and diversity many times have better stock prices, higher performance metrics, and lead the pack on setting up a foundation for ongoing growth and bottom-line success. Today the technology industry is predominantly male, and companies can’t wait around for change to happen on its own. There isn’t a checklist of how to get it right. Instead, there needs to be a purposeful approach to define and shape what equality means for you, your organizational brand, and culture.  

Tangible ideas that come to mind that can help all of us to amplify the voices of women and the underrepresented in our day-to-day experiences include:   

  • Advocate for experiences that consider and support all people and their needs. For example, if your agency is creating a new website for a provider specializing in Prenatal care, your research and usability should include speaking with women that have become or plan to become pregnant as well as their partners.  
  • Professionally challenge the stereotypes and outdated cultural realities that suppress ideas and voices. Many times, folks may not realize they are interrupting when a woman shares in a meeting or always asking a woman to take on the more administrative tasks like taking notes or setting up the calendar invite. 
  • As you rise, lift others. Purposefully share the amazing stories of the women around you and elevate positivity.  
  • Support the next generation of working professionals by giving your time volunteering to help encouragement to the next wave of women technology leaders.  

Do you have any advice or tips for women looking to start a career in tech? What do you wish you had known?

One thing I wish I had learned much sooner in my career is to have courage and self confidence in my own voice and opinions. Oftentimes I’m the only female in the room and I’ve second guessed when I should speak up and/or if what I have to say will be taken seriously. What I’ve come to realize is that our opinion not only matters but it’s appreciated. Part of this is self-driven assurance that you and what you say is valuable, but there is also the cultural reality of the company you work for. An inclusive company culture promotes allyship and demonstrates it in practice every day.  

Finding our individual voice within the fast-paced, competitive technology industry can be challenging. If you can participate in a formal or informal mentorship program that provides 1:1 support from female leaders – I would recommend jumping at the chance. This may help those earlier in their career identify with successful role models, as well as offers personalized guidance to your specific journey and experience.  

Women in Tech – Books, Videos and Podcasts on Inspirational Journeys You Must Check Out

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Everyone has a story to tell on what has transpired in their lives and key decisions that were made to shape them into who they are today. Memoirs and interviews of successful people are excellent resources for learning new things. Since there is an endless supply of inspirational stories, we’re here to help narrow down the choices. Check out our top recommendations on inspirational stories below from the Women of Sitecore community.

This is the final post of a three-part blog series that shares a helpful curated collection of books, podcasts, and videos that are personally recommended by talented senior technology leaders active in the Women of Sitecore community. In case you missed them, check out the earlier posts in the series: professional development recommendations and leadership recommendations.

Top Books and Videos on Inspirational Journeys

Books

1. Becoming By Michelle Obama

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  • Recommended by: Francine Anthony and Hetal Dave
  • Why Francine recommends it: We see this lady of poise and elegance in the press, and yet Michelle grew up from very humble means. She had doubts and fears, but she also had a backbone of trying her best. Reading her story will inspire and motivate all.
  • Why Hetal recommends it: An inspiring memoir where there is inspiration even in between the lines.

2. Invisible Women by Caroline Criado Perez

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  • Recommended by: Alison Sainsbury and Christina Hauge Engel
  • Why Alison recommends it: We’ve all heard of the gender pay gap – this is about the gender data gap. It’s a fascinating, sometimes infuriating look at how the lack of gender-disaggregated data doesn’t just disadvantage women financially or socially, it actually kills us. It’s very real, and as women working in STEM, something we need to be aware of and point out whenever we can. We are building algorithms and patterns now based on data which is not just biased against women – often as not, it actually simply excludes us. I raved about this to everyone at SUGCON (Sitecore User Group Conference).
  • Why Christina recommends it: This book is diving into the gender gap with case studies, stories and new research from across the world that reveals the biased data that excludes women. The Times has called this book ‘A game-changer.’

3. The Myth of the Nice Girl: Achieving a Career You Love Without Becoming a Person You Hate by Fran Hauser

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  • Recommended by: Allison Simpkins
  • Why Allison recommends it: Great book which deconstructs the negative perception of being ‘nice.’ This book examines how women don’t have to sacrifice their values or hide their authentic personalities to be successful.

4. Half the Sky by Nicholas D. Christoff and Sheryl WuDunn

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  • Recommended by: Jacqueline Baxter
  • Why Jacqueline recommends it: This is one of those books that has stayed with me. It’s simultaneously an exploration of the social and economic oppression of women worldwide and a call to action for all of us to start making a difference.

5. The Year of Yes: How to Dance It Out, Stand In the Sun and Be Your Own Person by Shonda Rhimes

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  • Recommended by: Jacqueline Baxter
  • Why Jacqueline recommends it: There’s an amazing lesson just in the title; so many experiences are missed and opportunities lost because of fear. This is a memoir, but it’s also a reminder of how many fabulous things are waiting on the other side of fear, and it’s inspired me to say ‘Yes’ to many more things than I would have otherwise! Reading this book reminded me of that old quote; “What if I fall? But darling, what if you fly?”

6. Man’s Search for Meaning by Dr. Viktor Frankl

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  • Recommended by: Ishraq Fataftah
  • Why Ishraq recommends it: One of the books that stayed with me for so long! Dr. Frankl argues that we can’t avoid suffering, but explores how we can extract meaning from that suffering, create a new purpose and cope.

7. Resilience: Navigating Life, Loss and the Road to Success by Lisa Lisson

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  • Recommended by: Allison Simpkins
  • Why Allison recommends it: An inspirational story on how to triumph over adversity and live each day with gratitude.

8. The Only Woman in the Room: The Making of a Stockbroker by Jean Hough Davey

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  • Recommended by: Allison Simpkins
  • Why Allison recommends it: Fantastic story about one woman’s pursuit in the 1960s, when women were neither accepted nor encouraged to enter the world of finance. Jean Hough Davey became one of the first women in North America to be licensed as a stockbroker.

9. Dear Ijeawele, or A Feminist Manifesto in Fifteen Suggestions by Chimamanda Ngozi Adichie

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  • Recommended by: Christina Hauge Engel
  • Why Christina recommends it: A great and inspiring little book on parenting! A good friend of mine recently said to his son, who scratched his knee: “a true boy gets bruises.” But why didn’t he say: “a true kid gets bruises?!” This book opened my eyes to how we address gender differences. Our words matter. This book addresses how to raise a baby girl as a feminist. I recently became a mother to a baby girl, but I recommend this book to all parents, as we all play a huge role in shaping future generations – whether we have boys or girls. We can’t just focus on how we treat girls, we must focus on how to treat all children. The book gives an interesting perspective on how to raise children in a gender-neutral environment, but it’s expressed as advice from one friend to another. The book is an easy read with fifteen strong suggestions.

10. Wings of Fire: An Autobiography of APJ Abdul Kalam by A. P. J. Abdul Kalam

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  • Recommended by: Hetal Dave
  • Why Hetal recommends it: This is an inspirational memoir of finding the fire (courage) within.

Videos and Podcasts

1. How I Built This with Guy Raz – NPR Podcast

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  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: Excellent stories sharing the journey and backstories of major innovators and leaders across the world’s most well-known brands. Hearing the stories of persistence and hard work through setbacks and triumphs, like Jen Rubio’s story on her unconventional career journey that led to her launching the successful Away travel brand, is incredibly inspiring. Full disclosure, I’m a big fan of my Away luggage and respect Jen and her company’s vision after listening to her interview.

2. Oprah’s SuperSoul Conversations – Oprah Winfrey

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  • Recommended by: Stephanie Allen
  • Why Stephanie recommends it: In this podcast series, Oprah interviews inspiring leaders and changemakers who actively work to make the world a better place. With every interview, I find myself inspired to be a better human and motivated to make a positive change in my relationships and environment – professionally and personally.

3. TED Radio Hour hosted by Guy Raz – NPR Podcast

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  • Recommended by: Margaret Wise
  • Why Margaret recommends it: The Ted Radio Hour takes a topic and stitches together clips from multiple, related TED talks and interviews. I always learn a new way to think about the topic.

4. Breaking Barriers and Engaging Billions – Priyanka Chopra and Indra Nooyi – Forbes Women’s Summit

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  • Recommended by: Deepthi Katta and Hetal Dave
  • Why Deepthi recommends it: My two favorite women in the whole world. It is mesmerizing to see two women from different generations yet similar roots talk about breaking barriers, which may come in various shapes and forms, to reach the goals that one sets for themselves.
  • Why Hetal recommends it: An inspirational talk with Priyanka Chopra and Indra Nooyi about their journey to success.

5. How I Hacked Online Dating – Amy Webb – TED Talk

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  • Recommended by: Una Verhoeven
  • Why Una recommends it: This has to be one of the best data analysis talks that I have ever seen applied on a real-life example.

6. How I Work – Amantha Imber

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  • Recommended by: Alison Sainsbury
  • Why Alison recommends it: These are short and sweet, just right for a quick train trip to work. This podcast interviews business and creative people and talks about how they construct their day. Perfect for taking a quick tactic for the week and putting it into practice.

7. A passionate, personal case for education by Michelle Obama

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  • Recommended by: Deepthi Katta
  • Why Deepthi recommends it: It is a delight to see our former first lady speak at any time. In this talk, she focuses on her most passionate subject: education. She is a great inspiration, and we must in our own little way help young children across the globe to get the education they truly deserve.

8. How Digital Marketing Works – Gene De Libero

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  • Recommended by: Alison Sainsbury
  • Why Alison recommends it: Gene De Libero, my teammate in Sitecore, has more than 30 years of experience in digital innovation – spanning vendor, partner, customer and academia – and he brings it to this podcast, interviewing marketing leaders for their take on where we are with digital marketing, how we got there and where we’re going. There are only about 5 episodes so far, but they’re all must-listens.

9. Why Am I Even Alive? by Muniba Mazari

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  • Recommended by: Deepthi Katta
  • Why Deepthi recommends it: This watch always reminds me how easy our life is and yet we complain. Seeing Muniba on a wheelchair and yet so confident and bursting with enthusiasm of the life ahead of her inspires me to craft my own and appreciate the things that I have at this moment of life.

10. TEDx Talks: It is okay not to have a plan by Mihila Palkar

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  • Recommended by: Deepthi Katta
  • Why Deepthi recommends it: The moral of this is we think too much. Oh, I am going to get that degree, then buy a home, get a job, have a baby. But, the truth is it is okay to not have a plan and take life as it comes. Sometimes surprises come when you least expect them.

Special thanks to all the women that shared their recommendations:

Personal growth is an important skill to focus on throughout the different stages of your career. Whether you are relaxing at home, commuting to and from work, or clocking in hours hitting the trails for a long run, take time out for yourself to learn and grow.

I truly hope you become inspired by our recommendations. Feel free to share this series with your friends, family, and coworkers. We could all use a little boost.

What are your favorite books, podcasts and videos? Join me @EthelMCrosby and @WomenofSitecore in the conversation on Twitter or LinkedIn.

Missed the previous posts of this series? See the following:

Women in Tech – Books, Videos and Podcasts on Leadership You Must Check Out

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As we are coming up on summer vacation season, here are some fantastic recommendations for your summer reading list. This is part two of a three-part blog series that shares a helpful curated collection of books, podcasts, and videos that are personally recommended by talented senior technology leaders active in the Women of Sitecore community. If you missed the part one, check it out here.

The following content is filled with helpful tips and resources to sharpen your career skills, strengthen your leadership skills, and gain inspiration from the stories of successful people. I’ve been enjoying listening to and watching the many wonderful recommendations so far. I encourage you to add these to your lists too!

Top Books and Videos on Leadership

Books

1. Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. By Brené Brown

  • Recommended by: Stephanie Allen
  • Why Stephanie recommends it: Every book or talk by Brené will likely inspire you, but this book really leveled me up. It taught me how (and why) to bring the power of vulnerability into the workplace and has given me a framework to show up with my best self to challenges.

2. Start with Why by Simon Sinek

  • Recommended by: Jill Grozalsky
  • Why Jill recommends it: A phenomenal read about how to inspire people to take action. We so often approach work conversations around the who, what, where, when – but it is important to start with WHY to give projects a sense of purpose.

3. The Goal: A Process of Ongoing Improvement by Eliyahu M. Goldratt

  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: This book is an approachable read on the concepts around Theory of Constraints. It is important to think logically about the underlying problem your business is trying to solve, and realize the cause and effect relationship on how actions lead to results. Don’t lose sight of the goal and just focus on efficiency for efficiency’s sake.

4. Emotional Intelligence: Influence and Persuasion by Linda Annette Hill, Nancy Duarte, Nick Morgan, and Robert Cialdini

  • Recommended by: Jill Grozalsky
  • Why Jill recommends it: It gives great advice and input on how to be a leader and approach conversations to get people to support your cause. It gives a lot of great insight into the emotion of business and how to “change minds by changing hearts.”

5. Shoe Dog A Memoir by the Creator of Nike by Phil Knight

  • Recommended by: Ishraq Fataftah
  • Why Ishraq recommends it: Phil says: “The only time you must not fail is the last time you try.” Nike is a great example of how many times you might fail, your dreams won’t come true, or you get sued! But at the end, you will be able to build a loyal and obsessively driven team whose daily mantra is “JUST DO IT” and be one of the greatest brands you can ever imagine to create!

6. Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink

  • Recommended by: Ishraq Fataftah
  • Why Ishraq recommends it: Always go back to the root when it comes to business: people! Daniel Pink reminds us to treat people as people and not assets, and to focus on motivational leadership.

7. Lean In: Women, Work, and the Will to Lead by Sheryl Sandberg

  • Recommended by: Hetal Dave
  • Why Hetal recommends it: Inspirational journey of a woman leader. The book talks about women and leadership sharing insights on gender differences in the workplace.

8. The Business of Honor by Bob Hasson, Danny Silk

  • Recommended by: Isabel Tinoco
  • Why Isabel recommends it: This book presents how honor is the art of stewarding relationships well, with a special focus in business. Instead of being driven by self-serving, self-protection and fear, it presents the power of connection, including how to take the lead in building an honoring culture in any organization.

Videos and Podcasts

1. TED talk: How great leaders inspire action by Simon Sinek

  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: Simple and powerful concept of “Start With Why.” It’s important to understand your company’s core belief of the business and why it exists in the first place. It’s a subtle, yet important, difference that separates the Apples of the world from everyone else.

2. TED Talk: Why we have too few women leaders by Sheryl Sandberg

  • Recommended by: Deepthi Katta
  • Why Deepthi recommends it: Every single time I watch this, I can relate to this in many situations that I have been through as a woman, as a mom and as a passionate individual. It motivates me to go beyond, help women next to me, and together we shall rise.

3. Podcast: The Crazy One by Stephen Gates

  • Recommended by: Jill Grozalsky
  • Why Jill recommends it: Great digestible topics around being a better and more innovative leader. The podcast is a bit more design focused but really provides helpful inputs on navigating office politics, building better relationships and provides an honest look at what’s facing people in the tech/design space every day.

4. Drive: The Surprising Truth About What Motivates Us by Daniel Pink

  • Recommended by: Ishraq Fataftah
  • Why Ishraq recommends it: Video that highlights Daniel Pink’s novel Drive: The Surprising Truth About What Motivates Us.

5. Manager Tools Hall of Fame Casts by Michael Auzenne and Mark Horstmann

  • Recommended by: Alison Sainsbury
  • Why Alison recommends it: Comprising the best of the extensive range of Manager Tools podcasts, Hall of Fame brings together the top episodes from a range of podcasts and tools that have been recording for more than a decade – the first time podcasting was popular! Whether you’re managing up or down or looking for career tools, tips on all kinds of meetings, it’s all there. I love this because it’s the gateway to hundreds of really helpful coaching sessions I can just tap into any time I need.

Special thanks to all the women that shared their recommendations:

Stay tuned for the final post on the rest of the collection of books, podcasts and videos on Inspirational Journeys. You can also check out the Professional Development recommendations from the first post here: Women in Tech – Books, Videos and Podcasts on Professional Development You Must Check Out.

Update: Missed the other posts of this series? See the following:

Women in Tech – Books, Videos and Podcasts on Professional Development You Must Check Out

If you want to expand your skills, get ahead in your tech career, or are looking for an entertaining read, look no further. This is the first of a three-part blog series that shares a helpful curated collection of books, videos, and podcasts that are personally recommended by talented senior technology leaders active in the Women of Sitecore community.

Last year, I was fortunate to speak on an all-female panel of Sitecore Most Valuable Professionals (MVPs) at the annual Sitecore Symposium conference, covering a topic I’m very passionate about – Empowering Women in Technology. I discussed how to overcome the barriers in the tech industry, like ‘imposter syndrome,’ by having a ‘growth mindset’. The term Growth Mindset was coined by Dr. Carol Dweck from Stanford University; essentially, it is the belief that the ability to learn is not fixed, and can change with effort.

Group photo of the Sitecore MVP Women Panel at Sitecore Symposium 2018 Conference
Sitecore MVP Women Panel at Sitecore Symposium 2018 Conference

I personally enjoy listening to audiobooks while I run, and I watch TED talks or other interesting videos on my commute to and from work. This year, I’m training for the Chicago half marathon series races, and I’ve been having trouble finding my next book or podcast to listen to while I run. To continue the conversation and promote continuous learning, I thought it would be valuable to share a list of the top books and videos that women and people new to the tech industry can check out to help develop their careers. To create the list, I reached out to the Sitecore community and partnered with many talented women Sitecore MVPs, as well as women in Sitecore leadership, to crowdsource the top recommendations for content that we have personally found useful.

Ethel wearing the Sitecore Symposium 2018 jacket during a 10K race in a snowstorm
[Photo Credit: The Morton Arboretum]

The result is a thoughtfully curated collection filled with helpful tips and resources to sharpen your career skills, strengthen your leadership skills, and gain inspiration from the stories of successful people.

Needless to say, I no longer have trouble finding my next thing to read or listen to!

Short on time? Here are pro-tips:

  • Blinkist AppUna Verhoeven recommends using the Blinkist app. It has a set of audio and text books from all areas, with special focus on management. It has also broken down a few key sections into 15-minute audio parts, which is very handy when you are doing a short commute. Blinkist Logo
  • Increase Playback SpeedMargaret Wise recommends listening to podcasts at 1.5 speed, which your brain can easily process. I also use this tip listening to audio books or watching videos at a faster speed to maximize my time.

Top Books and Videos on Professional Development

Books

1. Grit: The Power of Passion and Perseverance by Angela Duckworth

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  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: This is an inspiring book on confidence, illustrating how everyone can push themselves to be stronger than they think they are by putting in the effort to reach their goals.

2. Daring Greatly by Brené Brown

  • Recommended by: Ishraq Fataftah
  • Why Ishraq recommends it: I wouldn’t be exaggerating if I said Brené Brown influenced a lot of who I am today. Her TED Talks and books helped me realize my potential and helped me to never be afraid of being seen by others. Embracing my fears and vulnerabilities helped me stand up and contribute in both my personal and my work life, and I’m sure it will help you too!

3. Resonate: Present Visual Stories That Transform Audiences by Nancy Duarte

  • Recommended by: Amanda Shiga
  • Why Amanda recommends it: This is my go-to guide when I prepare for a speaking engagement. Nancy’s structure for great presentations and the power of storytelling helps every time.

4. The Power of Story by Jim Loehr

  • Recommended by: Margaret Wise
  • Why Margaret recommends it: This book peels back the layers of what really drives you and helps you articulate your own story. It helped me crystallize my own personal mission of helping connect women to share their experiences with each other.

5. You Are a Badass: How to Stop Doubting Your Greatness and Start Living an Awesome Life by Jen Sincero

  • Recommended by: Stephanie Allen
  • Why Stephanie recommends it: An empowering and relatively quick read on how to trust yourself and realize the greatness that you possess. A perfect book to keep handy for those days when you feel knocked down and could use a confidence boost.

6. Presence by Amy Cuddy

  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: This is a helpful guide on overcoming stressful times by rethinking your approach, being true and authentic to yourself, and stop worrying about what others think.

7. The Confidence Code by Katty Kay & Claire Shipman

  • Recommended by: Allison Simpkins
  • Why Allison recommends it: An informative and practical guide to understanding the importance of confidence and learning how to achieve it.

8. Brave Not Perfect by Reshma Saujani

  • Recommended by: Allison Simpkins
  • Why Allison recommends it: Inspired by her TED Talk, this book has powerful insights and practices to help all of us let go of our need to achieve perfection and make bravery a lifelong habit.

9. Constructive Living by David Reynolds

  • Recommended by: Amanda Shiga
  • Why Amanda recommends it: A great read on self-mastery and focusing on what the moment demands, instead of rumination. The author also talks about feelings following behavior, which is a helpful and refreshing reminder.

10. What If I Really Am the Best Person? By Shari Graydon

  • Recommended by: Amanda Shiga
  • Why Amanda recommends it: Shari advocates for women’s voices to be better represented in the media and public discourse. She encourages women to speak up and not doubt the validity of their perspective. I was lucky to do a workshop with her and the message was empowering! A good read for a boost of confidence and inspiration.

Videos and Podcasts

1. The power of vulnerability – Brené Brown – TED Talk

  • Recommended by: Isabel Tinoco
  • Why Isabel recommends it: This talk is so real! We all need connection and we all face vulnerability. Brené discusses how embracing and acknowledging our imperfections, being authentic, taking risks and practicing gratitude can make a big difference in our lives. Everything is a choice. My favorite part: “We are all worthy of love and belonging”.

2. Teach girls bravery, not perfection – Reshma Saujani – TED Talk

  • Recommended by: Christina Hauge Engel
  • Why Christina recommends it: To me, this is an extremely inspiring talk discussing how we are raising our girls to be perfect, and we’re raising our boys to be brave. The talk opened my eyes and has made me extremely aware of how I can inspire children to be comfortable with imperfection and what impact this will have for them in their future.
    We must teach young girls to take risks and learn to program just like we do with young boys – two skills they need to move society forward. To truly innovate, we cannot leave behind half of our population. A moving talk.
  • Recommended by: Allison Simpkins
  • Why Allison recommends it: A fantastic TED Talk on the importance of teaching.

3. Grit: The power of passion and perseverance – Angela Duckworth – TED Talk

  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: A shortened TED talk video version of Angela’s Grit book. Great quick watch when you need a confidence boost.

4. The Call to Courage – Brené Brown – Netflix Original

  • Recommended by: Jacqueline Baxter
  • Why Jackie recommends it: “True belonging doesn’t require you to change who you are; it requires you to be who you are” – this is one of those documentaries that left me feeling simultaneously very seen and challenged to be better, do better, go farther and trust.

5. Your body language may shape who you are – Amy Cuddy – TED Talk

  • Recommended by: Ethel Crosby
  • Why Ethel recommends it: Great quick watch on the “power posing” concept; how physical body language influences how you act and how others perceive you. Good to watch in preparation for an important in-person work meeting or presentation.

6. Speaking Your Brand – Carol Cox

  • Recommended by: Alison Sainsbury
  • Why Alison recommends it: I came across Carol’s podcast when I was asked to moderate a panel, and I’ve been a fan ever since. Really practical tips & interesting interviews with women who are putting themselves up on stage and out in the world. How to really move people whether on stage or in person, such an important growth area for many women and something even the great ones can continue to improve.

7. Indian Girls Code – Aditi Prasad – TEDxChennai

  • Recommended by: Hetal Dave
  • Why Hetal recommends it: TEDx talk on cultural divides and challenges girls face in India.

Special thanks to all the women that shared their recommendations:

As I mentioned on the panel last year, I’m a strong believer in adopting a growth mindset. I believe that both women and men become successful if they care about what they do, work really damn hard at it, and have grit. It’s okay if you don’t know something or get uncomfortable at times. Read as much as you can to truly understand the concepts, ask questions, and get your hands dirty by digging into the details.

Stay tuned for future posts on the rest of the collection of books, videos, and podcasts on Leadership and Inspirational Journeys.

Update: Missed the other posts of this series? See the following:

Women in Technology

As a woman in technology for over two decades I have been to many conferences over the years and have been daunted, especially in my earlier years, by being one of the very few women in the room. Conferences, even only 5 years ago, were packed with a predominantly male audience and there was not a woman on stage to be seen.

Many companies have taken notice of this gender imbalance and have made a significant effort to change this. Salesforce is a wonderful example of a company putting equality at the forefront of their values. They understand that diverse companies are more innovative and better positioned to succeed. Diversity brings alternate, unique experiences and perspectives that enable better problem-solving, and contribute to stronger operational efficiency and organizational performance. If 82% of women hold the purchasing power but do not make up even 50% of the boardrooms how can companies build exceptional customer experience without these perspectives at the decision making table.


Multiple studies indicate that companies who embrace gender diversity and inclusion in all aspects of their business strategically outperform their peers.

Another company I have spent many years involved with is Sitecore, who has started their own ‘Women of Sitecore’ initiative. Sitecore kicked off this program at their 2018 Global Sales Kickoff in San Diego, where I had the honor of delivering the keynote. The program was introduced by CEO Mark Frost and fully supported by Marketing and HR to follow it through in branding and recruitment efforts.

I commend Sitecore for carrying this to another level at their annual conference ‘Symposium’ where they hosted a Women in Digital Marketing and Technology luncheon focused on increasing awareness. The luncheon started with a keynote by an amazing woman named Jodi Kovitz, founder and CEO of ‘Move the Dial’ (www.movethedial.com). #MovetheDial is a phenomenal organization with a mission to increase the participation and leadership of women in technology. Statistically there are not enough women in tech as they only represent 6% of CEO’s; 13% on Executive teams and 8% on Tech Boards. #MovetheDial, led by Jodi Kovitz hopes to increase the awareness of this imbalance and change those numbers. Jodi’s passionate keynote was followed by a panel of women discussing our experiences as women in tech; why it is important and how we elevated our career in technology. The luncheon came with rave reviews and impacted many individuals and organizations in the audience to make a change in some way to bridge the gender gap.

Sitecore has continued to push for diversity and inclusion in their company through recent hiring’s on their Executive and Management teams. They continue to lead an effort to bring awareness to all on this not just being a female issue but a business imperative. Most importantly this is an issue for both men and women to tackle together in order to effect real change.

The state of women in technology is changing and we are slowly moving the dial. I believe we need to showcase more women role models so everyone can see the array of opportunity within tech across industries for women. Technology is everywhere these days – in the industries of tomorrow, every company will be a tech company in some way. We need to work now to ensure that we’re involving everyone in that progress and equipping each person, regardless of gender, race or orientation, to succeed as innovators and leaders in our communities.

It is all of our responsibility, as men and women, to show this generation and our next generation of female leaders the opportunities that are offered in tech.

My hope is that at some point we are no longer having this conversation about gender. We reach a day where a person gets the job because they really worked hard and earned it, not because they are a woman. A day where it won’t matter what the gender is of any founder, CEO, VC or board member; a world where both our daughters and our sons have an equal chance at significant leadership positions.

Our Sitecore Call to Action: Empowering Women in Tech

Anyone who attended the Sitecore Symposium this year may have noticed another focus grabbing people’s attention above and beyond the innovative new ways that Sitecore is pushing its platform.  Often you will see a lot of different groups at the Symposium: Partners, Sitecore Employees, Clients, MVPs, Strategists, Technologists, Marketers, etc.  But this year one group stood out and made their voices heard: Women, and I feel honored to have been a part of that awakening.

The Sitecore world is a microcosm of the larger Technology world and has similar statistics around women technologists: not enough (somewhere around 10-15%).  Those of us who have been in technology for many years are aware of that and many of us have been complacent about it.  I know I was.  I was too busy to think about it and I didn’t see it as an issue.  My company recognized me and we have women in leadership and engineering roles.  We are compensated well and given opportunities for advancement.  I dismissed it without much thought.

In the last few years, as I joined the ranks of the Sitecore MVPs (Sitecore’s selective Most Valuable Professional program), I had been proud to be one of perhaps half a dozen women MVPs and an even smaller subset of women Technologist MVPs.  With each year there were a few more.  But the percentage to the whole remained woefully low, and now that I think about it, instead of being proud, it should have been a wakeup call to do more.

When we attended the MVP summit each year, the women would break the ice with each other joking about how we could use the bathroom without worrying about a wait.  Deep down, we were feeling a little intimidated and likely lonely.  Meanwhile, in the larger technology world, organizations and movements like Women in Tech, Girls Who Code, and Move the Dial have been raising awareness.  And as our MVP group got bigger, the idea of doing something to explicitly make it bigger started to take hold.

To be a Sitecore MVP means that you are a self-motivator, with a good balance of ambition, intelligence, and support.  Every single person who has achieved it likely has similar personality traits, regardless of the role they hold.  This means that it was inevitable that a mental shift was coming for the women involved with Sitecore.

It started out this year with Isabel Tinoco (fellow Sitecore MVP at Coveo) creating blog posts highlighting women MVPs. This was the first spark that got the group talking to each other.  Then as Sitecore put out their call for Symposium presentations, the flame of an idea was lit: bring together the women MVPs onto a panel presentation at the 2018 Sitecore Symposium and discuss empowering women in Sitecore, with the hope that our stories could help other women who had a love for Sitecore and Technology.

In the early summer, Amy Winburn started the Women of Sitecore group: an inclusive group for ANY woman interested in Sitecore (independent from the Symposium panel, although several women are involved in both and form much of the leadership team). A Slack group formed, a twitter feed was opened, #womenofsitecore, a  website created: http://www.womenofsitecore.com to host all kinds of helpful content, and Dua’a Abu Gharbieh created the most amazing Women of Sitecore logo.

Shortly thereafter, Sitecore (as an organization) also started pushing to support the idea of more women in tech, including the July kickoff and recognition of their internal Women of Sitecore program during their GSKO.  For Symposium, Sitecore organized a 2 hour plated luncheon with an inspiring guest speaker, Jodi Kovitz, CEO of Move the Dial, a non-profit organization dedicated to getting more women involved in technology.

Then the news came through that our MVP Panel session was selected.  Now we had to come up with how to fit the stories and life lessons from 18 women into a 45 minute segment.  We brainstormed and finalized 6 areas to be covered by 3 women each:

  1. Why having a community matters
  2. Why organizations benefit from enabling more women in roles of technology and leadership
  3. What are the barriers that women in tech feel that we as a community can help overcome
  4. In what ways may an organization be inadvertently creating a gender gap
  5. How women can balance a personal life with the demands from a career in technology
  6. How we can inspire and develop the newest generation of women looking to grow their careers in technology

It was an eye-opening experience planning for these topics, talking to the other women, and reading up on it all.  There are some companies that are better than others at inclusion, but ALL can improve in various areas of awareness.  Some women have personal situations that are better off to support them and others need help.  There is a lack of education in younger girls about what a career in technology even means, the opportunities that await within it, and that they can get into it and still be into the outdoors and fashion and daylight 🙂  As a company, it is in its best interest to have more women in the tech and leadership ranks.  There are proven success metrics to back that up.  And that company may be inadvertently sabotaging their ability to do just that!  Most importantly, I realized it isn’t just about whether I have been able to succeed, but that I have a responsibility to pay it forward, be there for others, and raise awareness.

Meanwhile, the snowball continued to get bigger and bigger.  Mark Stiles generously reached out to me and asked how he could help. He volunteered his excellent videographer skills and offered to film a few of us in a round table discussion while we were all gathered in Orlando.  Swag from tshirts, to buttons, to stickers were quickly thought up and executed upon in short order, women donating their own money towards the cause.  Sitecore started reaching out to find several women in the community for short video spots that would air at the start of the luncheon.

It all finally culminated in a whirlwind 4 days (5 days for MVPs staying later for the summit) at the Symposium in October.  Every women who attended spoke to what a difference it felt like this year compared to others.  Sure, we all thoroughly enjoyed learning more about Sitecore’s strategy, vision and the underlying tech, partaking in various festivities, and the good-natured competitive environment that is common for Sitecore partners while at such an event.  But there was something really special about this year, it meant more.  It’s hard to put into words.   Whether it was while practicing in the speaker room a few times with our 18 co-presenters, or sitting down to a cup of coffee at the breakfast tables reserved for us, or just sharing a quick moment as we passed another woman wearing a pin or tshirt, there was a shared comradery that crossed the artificial lines of role, status, and company.  We knew we had each other’s backs if we needed it.

Now we are back to our respective homes and caught up in our typical day to day routines.  This is where the hard part comes in, this is where we have to keep it up and keep being there for each other and the people who have not yet discovered this community.  This is where we continue to DO SOMETHING and turn the words into actions.  We push for changes at our companies, we visit the local schools and educate about how cool our field is before the girls get to college and have a major in mind, we reach out for mentors and offer up our own mentorship, we write blog posts, we support each other.  It’s an exciting time to be a woman in technology and I can’t wait to see what this group of amazing women does next!

Moving The Dial at Sitecore Symposium

Group photo Sitecore MVP panel

Welcome to our Women of Sitecore live chat. The transcript below has been lightly edited.

JaxBaxter [Jacqueline Baxter, Digital Strategist]: Welcome to the first ever Women of Sitecore live chat! In honor of this momentous occasion, we’ll be discussing Sitecore Symposium 2018, which took place in Orlando, Florida in October. Easy question to get the ball rolling – how did this year’s Symposium compare to other years?

Sandy Foley [Sandy Foley, Technical Lead]: This Symposium was the best yet for me (5 attendances under my belt); not necessarily because of the session content but because of the camaraderie and bonding with the Women of Sitecore. What a nice change! At tech conferences, in general, I tend to be a loner.  This is perhaps due to being a minority and thinking I don’t have a lot in common with the male-dominant attendees.

Kelly [Kelly Brennan, Solution Architect]: I agree with Sandy, WoS made things so much easier for me in regards to socializing and feeling more comfortable.

Hetal Dave [Hetal Dave, Technical Lead]: I came back feeling empowered and inspired!

Kelly: Last year I was so angry with the lack of women on stage!

JaxBaxter: That was a glaring miss last year for sure. I was glad to see Sitecore making a concentrated effort to close the gender gap

Francine Anthony (Sitecore) [Francine Anthony, Head of Global Partner Marketing]: This was my first Symposium and thus I’m already spoiled. I’ve been with Sitecore almost 6 months and boy, what a fantastic welcome to Sitecore and the WoS

Amy [Amy Winburn, Sitecore Architect] Also the best one for me – I haven’t been in a few years and it’s really stepped up since the first Symposium/Dreamcore days. Also loved getting to meet people I’ve only spoken with online and make some new friends.

Deepthi [Deepthi Katta, Technical Lead]: This was my first ever Symposium. And I bet based on other’s feelings, I should say this is the beginning of many more awesome symposiums to come.  I enjoyed every bit of it in awe and meeting all the women for rehearsing for the panel was the best experience. It was filled with fun and laughs.

Francine Anthony (Sitecore): And to Kelly’s point, I had heard about last year’s Symposium

Amy: There were no women on any stages at the prior Symposiums I’ve attended.

Sandy Foley: Remember how you and I met in 2017, Kelly? My icebreaker with Kelly was that I was trying to be the ‘first woman MVP’ to finish the SC9 test but she finished it first!  It’s hard to find moments like this sometimes.

Kelly: Haha and when we finished the test we got a t-shirt. And I asked if they had women’s ones

JaxBaxter: “Unisex means men’s” was the tweet of the conference for me!

Kelly: I don’t have the body shape for unisex t-shirts

Deepthi: On that note, I loved wearing the special T-shirt for our panel discussion. We got so many compliments for that shirt including Paige

Amy: Very limited-edition shirt as it turns out!

Kelly: But I also loved getting to know new people this year. And meeting people in person finally. I loved hearing people’s stories on stage at the move the dial panel has well. I wish it was longer and we had more time to talk!

Amy: Yeah, I felt the same way about the MVP panel – there was a lot to be said and not enough time, but that’s why we have these spaces now.

JaxBaxter: Exactly. In that same vein, there was definitely a level of camaraderie and ease this year that I attribute almost entirely to the Women of Sitecore group. And that makes sense, since this was the first official year of Women of Sitecore; is there a memory associated with it that really stands out in your mind?

Sandy Foley: Getting to meet everyone in the Speakers Lounge and practicing.  I truly listened during that moment and welled up with tears a few times.

Amy: I mean, I’ve just been thrilled at everyone getting involved. I saw someone walking around with one of our pins and I had no idea who they were…it just made my day.

Deepthi: Yes, and the morning breakfasts were fun too, although woke up late and could not join them all

Amy: I was really glad we could get that organized and going! Next year I hope we can take up a ton more tables

Kelly: Mine was the Champagne toast we had on Wednesday before the party. I wish we could have all made it! (Next year?)

Sandy Foley: We definitely need to plan a few small gatherings next year.

Amy: Ooh, Kelly – that too. I have a lot of great memories, and it’s entirely due to this group

Deepthi: Yes, I would have loved to join. It is just hard to get out of the room once in PJs

Kelly: Oh! and the women I met who told me how much they enjoyed our panel and how they felt encouraged and inspired

Francine Anthony (Sitecore): The positive vibes of pulling together the Women in Digital panel is something that still stands out for me

Sandy Foley: Oh yes!  It was shocking to me to be at a conference and see the room filled with a majority of women.  Definitely different energy.

Amy: It was great. I was so excited to see representation and discussion around it!

Francine Anthony (Sitecore): WoS energy was palpable! I met so many new friends. So many hugs, warmth, and inspiration.

Hetal Dave: For me it was just cool hanging with all the awesome ladies! This was my fifth Symposium and the BEST one so far!

Francine Anthony (Sitecore): Ditto Hetal!

Deepthi: Move the Dial was also a great event to bring of us together

Amy: (also, this glass water bottle is my most used swag ever)

Deepthi: I have that bottle next to me now, it helps me drink more water everyday

Hetal Dave: I broke my water bottle at the airport. A kid rrraaaannnnn into me.

Amy: oh noo

Hetal Dave: But he was soooooo cute…I did not get mad! I was like…eh…it’s okay!

Deepthi: That is sad, I had left mine under the lunch table and I think Una gave one to me after the panel

Amy: I packed mine carefully…though I regretted not keeping the box to help just in case

JaxBaxter: Every year I think “this time my suitcase will be lighter coming home from Symposium” and every year there’s so much cool swag that it never happens.

Hetal Dave: I know right? I loved the bag though…. super cool. My son was like – why they had to put Sitecore MVP on it? And I was like your mommy worked hard for it.

Amy: I was super jealous of the bag. But the jacket is nice!

Sandy Foley: Didn’t go home with a Hedgehog 🙁

Hetal Dave: Me neither!

Amy: Jax hooked me up…and now I have one beside the one from.. the first symposium;)

JaxBaxter: I can maybe hook you up too Sandy. I have connections….

Hetal Dave: Added to the list for next year – steal a pillow and whatever else needs stealing!

Deepthi: Yeah I actually missed on some good goodies like the Hedgehog. And Sitecore pillow.

Amy: Yes, I had no idea the pillows were meant to be taken, and I didn’t want to steal

Francine Anthony (Sitecore): Hetal, you’ll have to fight me for that pillow – he he… OK a WoS logo pillow!

Amy: Haha, Francine, I can hook us up there!

Sandy: We definitely need WoS pillows!

JaxBaxter: I would DO BATTLE for a WoS pillow!

Amy: Consider it done! You won’t need to battle!

Deepthi: Everyone gets one, unlike Sitecore pillows

Hetal Dave: Oh yeah…WoS pillows please! With that same cool logo we had on the T-Shirts! The pillow itself would say like: DO NOT MESS WITH ME!

Amy: I’ll get us pillows!

JaxBaxter: YAY! Ok, every year Symposium raises the bar in some way (or in several ways). This year I thought the presentations particularly were stellar. Did you have a favorite? And what made it stand out? (yes, that is me pulling us back on track)

Hetal Dave: So true! I came back with so much learning and my heart filled with the memories of my newest coolest friends!

Sandy Foley: I’m so bad at picking sessions!  There were so many that I wished I would have attended.  For the ones that I did attend, it’s a toss-up between “NetCore and 9.1 architecture” and “Where Machine Learning Meets Social” … Netcore: I liked the history of the Sitecore architecture and better appreciate the move to NetCore.  For Una’s ML session, I left the session more interested in diving into data science and marketing, in general.

Hetal Dave: I have that feeling always…no matter how much I try to go to them all! Wish I could clone myself! And then merge back too!

Amy: My favorite was the MVP panel. Aside from that, I really enjoyed Una’s session Sandy mentioned ‘Where machine learning meets social’ – and combined with Jason St. Cyr’s panel on Ethics around it all – it was really informative and gave a ton to think about.

Hetal Dave: Right….the #MoveTheDial lunch and Women MVP Panel were just so inspiring! I still get goosebumps!

Francine Anthony (Sitecore): Regrettably I missed a lot of the sessions due to legwork for my session and partner meetings. ☹

JaxBaxter: Seconded on Amy’s presentation picks – both of those were highly informative and brought new perspectives to my thought process.

Kelly: The MVP panel was an all-round highlight for me.

Deepthi: I loved the MVP Summit and of course our panel

Francine Anthony (Sitecore): At #MoveTheDial remember the young lady who spoke up asking for a mentor has reached out to me and we had our first session yesterday. So the goodness continues for me

Kelly: I’m organizing a webinar for her and her coworker Courtney on the 19th as well for anyone that wants to learn about Glass. I’m typing up the promos for approval today. I’m so glad you had your first session Francine!

JaxBaxter: That’s fantastic! It’s really wonderful to see the ripples from the event continuing to spread out

Francine Anthony (Sitecore): I’ll also be at the #MoveTheDial conference next week and will see Jodi, Heather (Sick Kids) and Allison (Valtech, Sitecore MVP and fellow panelist) The gift that keeps giving

Amy: I think you’ll have a great time, I’ve really enjoyed attending conferences focused on women in tech – it’s a very different set of attendees and very cool vibe.

Hetal Dave: Wish I could join too….next time!

Francine Anthony (Sitecore): Yes. The livestream is happening though. Paige will have a feature. Join if you can

Hetal Dave: Yes. I am going to. Just listening to these conversations give me fire to keep running for a higher goal! :fire:

JaxBaxter: It was such a great Symposium for so many reasons: I personally adored spending time at Hogwarts.  Best Symposium 2018 memory overall? Ready, GO!

Sandy Foley: Hanging with Hetal at the parks!

Hetal Dave: I loved the lazzzyyyyyy sailing in the Cave of Pandora…Thanks to Sandy and Liz Spranzani!

Amy: Ooh, that’s hard.. I’m gonna go with champagne with Kelly

Kelly: I can’t pick one. I say Symposium and MVP Summit 2018 was my highlight 😛

Sandy: Deepthi, Isabel and I left the hotel and had South Indian … so good!  We have to go off-site as a group next year!!

Hetal: You are making me miss you all over again Sandy!

Francine Anthony (Sitecore): There was so much that I loved about Symposium! The keynotes. Seeing my rock star CMO in action. Women, women all over

Deepthi: Loved Paige and her appreciation to the panel at several occasions

Amy: Haha yep, it was great – this is the first time i was sad a conference was over! 😉

Hetal Dave: I loved all the sessions…especially the commerce ones by Dan, Kelly and Ishraq. Some of them were nice but not for me…you know what I mean!

Deepthi: I liked Una Verhoeven’s session as well, she was awesome

JaxBaxter: Ok….last question. What advice do you have for women who’d like to present at Symposium 2019?

Sandy Foley: I haven’t presented yet (fingers crossed for 2019 …) but I understand that it’s necessary to present at least some version of your SYM presentation at user groups once or twice before submitting.

Amy: Do it! Women generally don’t apply for things unless they’re certain of success. Apply anyways and take the chance! Though, that’s not true actually, Sandy – some of my coworkers were accepted without ever presenting anywhere

Sandy Foley: good to know!

Amy: But probably not a bad idea to help

Kelly: I haven’t done much presenting either. I submitted mine on a “I might as well” whim

JaxBaxter: I submitted to my first SUGCON because I couldn’t get any of my co-workers to throw their hat in the ring. They all said, “if it’s so easy, you do it!” So, I did. Being brave is key.

Sandy Foley: For 2018, Deepthi and I gave a lot of thought to what we wanted to present and went back and forth with Jason a few times to try to better our chances; we weren’t selected.  We’ll try again next year!

Amy: I’m hoping to present next year. I’ve been on super-secret projects until now, so I’ll finally get to be more public about whatever cool things are happening!

JaxBaxter: I think that’s the key – to put your name forward and don’t stop trying. User groups are a great way to practice public speaking skills. And I would say this – there’s a tendency to believe that the things you have to say aren’t interesting or useful. I have never found that to be true. You have something valuable to add

Amy: And we’ll have online user groups with this group people can present through also!

JaxBaxter: I am VERY excited about that! And on that happy note, this concludes our first live chat. Thank you everyone!

Getting Started with the Women of Sitecore

It’s been a slow (but steady) progression to our kick off at Sitecore Symposium 2018 in Orlando, Florida. Not only did we get started with a breakfast meetup on Ada Lovelace day, but we started seeing women (and men) popping up all over the place with Women of Sitecore enamel pins, glittery stickers and Rosie Symposie t-shirts. What started as idea, has grown into a community with a great deal of support and commitment to growth. Amy Winburn (if you didn’t learn about data sources for Sitecore fields from Amy, the person that taught you did) got us started by launching the idea, initial website and slack channel that saw the leadership team connect together. Whilst this was happening a group of female MVPs connected through Isabel Tinoco and submitted a session proposal for Symposium that was (eventually) accepted and saw 18 of us on stage discussing the challenges and benefits of being a woman in technology. Continue reading “Getting Started with the Women of Sitecore”