Tell us a bit about yourself and how you got started?
My parents immigrated from the Philippines to the United States and settled in Chicago. They raised me and my siblings in the suburbs near Chicago, and I still live in the Chicago area. I got my bachelor’s degree in Information Systems at Loyola University Chicago and my master’s degree in Computer Information Systems at Northwestern University. I am currently the Director of Technology Operations and Offerings at One North, which is a full-service digital agency within TEKsystems Global Services. My main focus is on growing our technology offerings, including the Sitecore practice, and leading operational excellence across disciplines. I’ve been in the tech industry for the past 2 decades in a broad range of roles from client-facing project management and product teams, to IT, marketing and security.
What is your favorite part of working in the tech industry?
I love the continuous improvements and evolution of new technology we get to work with in the tech industry. It keeps our work interesting and ultimately leads us to deliver innovative solutions for clients as their expectations and experiences change.
What would you say is key to exceling in your industry?
It’s important to develop domain expertise in an area you are truly passionate about. I’m a strong believer in having a growth mindset. You have to be continuously learning in our industry in order to keep up and not let your skills get stale.
What challenges do you see for women in tech today?
Having ‘imposter syndrome,’ the anxiety-driven feeling of self-doubt in your abilities, tends to be a common barrier for many women. I’ve felt this in the past when I moved into more technical roles. First acknowledge that imposter syndrome exists, then move on. Don’t let your feelings of self-doubt hold you back and channel that energy into something productive.
Do you have any advice or tips for women looking to start their careers in tech? What do you wish you had known?
It’s okay to ask for help when you need it. You don’t have to go through your journey in tech alone. Many people have some help along the way. Help can come in many forms from a mentor or developing a professional network with people to share experiences and best practices. Help can also come from your family, partner, and friends. Having a strong support system is key to a manageable work-life balance and for your mental health.